Information a Drill-Down Away
If a client confirms an opportunity they sent you in their own environment your app will tell you. If a supplier accepts an assignment you sent them, your app will tell you. If a client calls with questions about an old project, you'll have the answers in seconds. Whatever someone said in the context of a task, you'll find it.
Partner ratings and notes provides an internal method of building knowledge about individual partners, either clients or providers, based on your company's experience in working with them. These ratings and comments only appear internally to the people in your organization.